shipping & returns
What is your shipping policy?
At this time, The Dental Jewelers is only able to ship domestically with the U.S. We offer $10 flat-rate ground shipping or $35 expedited shipping via UPS, and free shipping for orders over $100. We will happily e-mail you tracking information once your order ships. When you place an order, we will estimate shipping and delivery dates for you based on the shipping options you have chosen.
What is your return policy?
Return Policy: We guarantee our products here at The Dental Jewelers; if an item hasn’t met your expectations, you can return it within 30 days from date of purchase. We accept returns for exchange, refund, or repair requests if your item was damaged upon receipt.
Returns and Exchanges: Returns and exchanges can be made via UPS or insured USPS, with tracking numbers provided. If you wish to return or cancel an order placed online, please contact us at 781-304-8880 or email firstname.lastname@example.org for instructions on where to ship your return or exchange.
We are committed to protecting your privacy here at The Dental Jewelers. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). This information is collected so we can process your order, contact you in case we have a problem with your order, and to send you our regular newsletter if you chose to subscribe. We may periodically email you with deals, coupon codes and updates. We do not sell your details to advertising companies, and you always have the option to easily unsubscribe from our mailing list. The type of information we will collect about you includes your name, postal address, phone number and email address. Sensitive billing information is kept secure and never exposed to third-parties.